Operations & Logistics Engineer H/F

  • Operations
  • Paris, France

Operations & Logistics Engineer H/F

Job description

  • Type of Contract: CDI
  • Location: Paris
  • Experience: 1 - 3 years
  • Salary: 38k€ 


The project

Heetch is a ride-sharing app with a simple mission: we want people to enjoy their night out. Every night, our drivers are doing everything to make your ride, and your night, unforgettable and friendly: good music, candies and beverages in every car! We are focusing on young people expectations and compete with many actors on this segment.

The service has been launched in Paris in September, 2013 and is growing very fast since then, with thousands of rides every night in France, Italy, Sweden and Belgium.

With more than 1 million users in Europe, we are proud to be one of the French fastest growing startup!

  

Your role

We are looking for a Operations & Logistics Engineer to monitor our marketplace and improve our French operations. Under the Engineering Manager responsibility and in a very hands-on role, you will have a unique opportunity to contribute to driving business growth by increasing our marketplace efficiency and monitoring rider and driver experience. You’ll bring your engineering knowledge to help our support team. You’ll also have a lot of room to experiment, bring your ideas to life and analyze their outcomes.


Here is what you'll do : 

  • (50%) Operations: Contribute to the local business by handling and improving weekly operations (Fraud analysis, money issue, etc…).
  • (30%) Help the support team on daily issues (extract data, improve processes, take part of the support work…)
  • (20%) Marketplace Analysis: Measure and monitor performance of our operational systems and product portfolio to drive efficient and cost-effective gains.

Requirements

You are

  • An Engineer 
  • A doer: autonomous and able to deliver a lot
  • A total hustler. You don’t fold under pressure; in fact, you thrive in a fast-paced environment.
  • You like changes : you are not afraid of new ways of working
  • Strong analytic mind. First experience with Tableau would be a plus
  • In love with Paris nightlife 
  • And of course, a nice guy/girl 


 It's also good if: 

  • You use Heetch a lot ! 
  • Good Morning England (Pirate Radio) is one of your favorite movies ;)